Use your HCCTS Google account to access your maintenance dashboard. Your assigned role controls the tools you can use. Public requesters do not need an account.
Maintenance employee sign-in
Your role (Staff, Admin, or System Admin) is assigned automatically based on your Google Workspace account.
Administrator access
Secure password access
HC
Facilities & Maintenance
Highlands Community Charter & Technical Schools
WA
HC
Facilities
Maintenance Portal
Home
New Request
My Requests
Assigned Work
0
All Tickets
Dispatch Queue
Analytics
Team
System Configuration
Highlands BrainFacilities & Maintenance One team. Every campus.
Your workspace
Welcome back
My Open Tickets
Tickets
People & access
Team
Operations
Dispatch Queue
Team workload View assignments by team member
Queue
Performance overview
Analytics
A clear view of demand, response times, and work across your campuses.
Administration
System Configuration
Access, roster, sites/categories, reporting
Issue Details
Assign Ticket
Select one or more active maintenance team members.
Mark Resolved
Describe what was done to close this ticket
Tap to add completion photos
Team Directory
Add Team Member
Maintenance access and assignment role
How this works: Active Technicians, Admins, and the System Admin appear in the assignment picker. Their email must match the Google Workspace account they will use to sign in.
Coda Role values: technician = receives work; staff = Requester; supervisor = Admin; admin = System Admin.
The maintenance team has been notified. You can track the status in My Requests.
ISS-000000
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Maintenance request submitted
Thanks — your request has been received by the HCCTS maintenance team.
Your reference number
—
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What happens next
A maintenance supervisor will review your request, set its priority, and assign it to a technician. Keep your reference number if you need to follow up.
